PublicStuff Welcomes Its Newest Clients!
The first half of 2013 has been busy with a broad array of cities and towns launching PublicStuff in their communities. Each city is solving its own unique issues by incorporating PublicStuff into the city’s services.
In cities such as Woodstock, GA, Aurora, CO, and Tallahassee, FL, PublicStuff brings a new level of connectivity for citizens. Whether reporting an issue such as broken streetlights, dangerous conditions, or just asking a question of city staff, citizens are assured that their request is being seen and taken care of by the proper staff.
In the city of Aurora, CO, the Access Aurora call center is using PublicStuff to make sure that every phone call is logged and followed up. PublicStuff’s API allows these requests to be entered automatically into the City of Aurora’s Amanda system where they are then routed to the correct department and city staff member. Changes to the request are then sent back to PublicStuff. By using PublicStuff Pro to record requests, the city is ensuring that citizens are also kept in the loop.
For Tallahassee the DigiTally app, powered by PublicStuff, has been launched with great acclaim. The city hosted an online press event and presented the app to the local Chamber of Commerce to build interest in the app. On the day of the launch, citizens downloaded the app over 400 times! DigiTally also makes excellent use of the PublicStuff widget system, linking residents to an Online Kennel, an interactive parks and recreation directory, and trash pickup day finder.
DigiTally Web | Android | iPhone
Pensacola, FL expanded its successful 311 service to mobile submissions and an improved web submission experience. Behind the scenes, PublicStuff integrated with the city’s existing Lucity service. The soft launch phase will soon come to an end will be sure to make a big splash with a public launch.
Pensacola 311 Web | Android | iPhone
Also launched in April in Florida, the OC Cares service from Orange City, FL. Since its launch, there have been potholes repaired and numerous code violations reported. City staff are thoughtful, responsive and thorough in responding back to residents; take this example of an overgrown sidewalk in the city.
OC Cares Web | Android | iPhone
The concern of residents in Asheville, NC relating to pedestrian, bicycle, and traffic safety are evident in the requests made since the March launch of The Asheville App.
The Asheville App Web | Android | iPhone
Small towns such as Woodstock, GA do not have existing internal systems to track requests. Partnered with PublicStuff, the City of Woodstock was able to launch an app, share information with citizens, track requests internally and with PublicStuff’s marketing materials, easily get the word out to citizens.
Connect Woodstock Web | Android | iPhone
Residents of the 2013 All-America City finalist Garner, NC use the garner info service to report issues about town and linking to city resources such as the Events Calendar, Parks and Recreation, and media information. We hope 2012 American Idol winner Scotty McCreery has his hometown app downloaded to keep up while he’s on the road!
Garner Info Web | Android | iPhone
We look forward to launching other new cities in the coming weeks, including the City of Palo Alto, CA, who will pair the launch of PaloAlto311 with CityCamp Palo Alto on the National Day of Civic Hacking June 1, and the City of Dayton, OH who has integrated PublicStuff with their incumbent systems.
Each of our clients has been able to remove communication barriers between citizens and city hall, by giving them access to information and the ability to communicate issues with city staff seamlessly via their smart phone or online at the city’s website.